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Special Order?
As a service, Elizabeth will special order items that
are not currently in her stock.
Offering the entire
line of yarns available by our suppliers, by special order.
Do not expect to receive these special yarns quickly, it takes time to
get yarns from the mills and distributors. We do this as a service for
those that want a specific yarn or color. Most yarn companies
only sell their yarn in bags of 10 skeins, same color and dye lot. Brown Sheep
Yarn can be ordered in any amount.
Special order sales can take up to 4 weeks for
shipping. Shipment notice will be e-mailed when shipment on
its way to you.
Rush
Order Requests: Leave details in message area
or e-mail after ordering with instructions. You will be assessed a $10 Rush Fee PLUS Cost to Ship.
This helps defray the small order fee that manufacturers/distributors
charge our store for filling small orders. Your yarn order will be
called in by next business day. Elizabeth's Fiber & Yarn does not have
any control how long it takes for the Manufacturer or Yarn Distributor
to ship out. Usually they ship out within days if it is in stock. If
back ordered will advise ASAP.
Special Order Yarn Sales are Final.
Payment must be made in advance for special order
yarns. Payment by credit/debit card, amount will be pre approved
before we will special order for you. Payment will be completed when
yarn is actually on its way to you. If debit card, be sure to enter
this into your check register so the funds are available at time of
shipping. When ordering yarn be sure you enter the
CORRECT YARN SHADE NUMBER. Indicating a color is helpful
with the number. Example if you indicate yellow but the shade
number your entered is red, we would catch that before ordering
from the yarn distributor. But if you enter black and the shade is
a blue black or some other dark shade, we would interpret that you want
a dark shade. If you are not sure the shade
appears on your monitor correctly, leave a detailed message what color
you want so we can double check your selection. If you
receive your yarn and the shade is not what you wanted.
Were sorry, but we will not be responsible for numbers enter incorrectly
resulting in a shade you do not want. Don't get crazy, I am sure
the Yarn Goddess has other plans for a future project.
Backorders: Back orders can take many
months. We will let you know by e-mail as soon as we know if any
part of your order is back ordered or discontinued. It is not always
possible to know what is back ordered at the time we order from the
manufacture/distributor. If your order contains multiple
colors or multiple bags, we will ship what is currently available and
confirm by e-mail if you wish to keep the backorder on file.
Yarns by Henry's Attic vary in weight
(difference can be an ounce or two). Will be adjusted to
actual weight of the yarn at shipping.
CANCEL
ORDER If already been shipped from us, the
mill or distributor can not be cancelled, exchanged or returned.
Inventory is indicated in the shopping
cart. Item's in stock, are not special orders.
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